Why Use Master’s Window Cleaning Service?
We Are Crazy About Clean
We pay superb attention to detail. Protective booties will be worn or shoes removed when necessary to protect your carpet or floor coverings. We make sure our soap gets mopped off your windowsills, and your furniture gets put back where we found it. We believe that when we are done cleaning your windows there shouldn’t be another mess for you to clean up!
We Have The Necessary Experience
We have successfully cleaned over 500,000 windows, which amounts to more than 5 million square feet of glass! That means we won’t be experimenting on your windows. You can have that wonderful peace of mind that the job will be done right when hiring Master’s to take care of all your window cleaning projects.
We Truly Care About Our Customers
We pride ourselves on returning calls promptly, showing up on time, and meeting or exceeding our customers’ expectations. We care about your time and busy schedule. That’s why we arrive in narrow 2-hour time slots and pride ourselves on sending friendly, insured, and clean-cut technicians to your door.
We are committed to treating you and your property with respect. We are not happy unless you are happy. Therefore, we do not want payment unless you’re completely satisfied with our work. If you ever have a question or concern, you’ll be able to talk with the General Manager Brian Anderson or his wife Debbie, the Office Manager. Customer referrals drive our growth, and we are willing to do what it takes to win and keep you as our enthusiastic fan.
We Charge Only For The Services You Want
Many window cleaning companies offer only a full deluxe window cleaning package to their customers and charge them for it, whether or not the customers want all of those services. Master’s offers three different packages for residential window cleaning: Basic, Deluxe, and Premium. In our Basic Package, we clean the interior and exterior of the windows, clean the screens using a dry brush method, and offer a 100% Satisfaction Guarantee. In our Deluxe Package, we do everything in the Basic package, PLUS clean the screens by scrubbing them with soap and water and we will wipe out the window tracks. In our Premium Service, we offer everything in the Basic and Deluxe Packages, PLUS vacuum the tracks in addition to wiping them out, wipe down the window frames, clean up to 5 mirrors for free, and offer a 7-Day Rain Guarantee. We can also provide hard water removal, and solar panel and skylight cleaning.
We Provide A “Rainy Day Guarantee”
Professionally cleaned windows really shouldn’t spot if it rains within a few days of the cleaning. Dirt makes your windows dirty, not rain. When the dust from landscapers, tree pollen, exhaust, etc. settles on your windows, rain drops move the dirt around, and after the rain dries the dirt becomes much more visible. However, clean windows remain clean after the rain because once the pure rain water dries there is nothing to obscure your view. In the unlikely event that there are spots or marks left on your windows due to rain within 7 days of our professional cleaning, if you have purchased our Premium Package, we will return to re-clean those windows at no charge to you. Think of it as free insurance for your windows. We think of it as service worthy of the Master!
We Have Great Employees
We do background checks on all employees and have strict appearance and cleanliness standards. It is not uncommon for our customers to hear our crew singing or whistling as they work. We believe that we should do our work as unto the Master, so we seek to have a friendly, cheerful and courteous attitude while we serve our customers.
We Provide A Frequent Service Program
We know that you’re busy and have plenty of other things to do rather than scheduling window cleaning. We’ve come up with a plan that will save you both time and money. Just call or e-mail us and let us know how many times a year you would like your windows cleaned, and then forget about it. We’ll call or e-mail you a few days ahead of time to remind you when we will be coming out to provide window or gutter cleaning service.
Here’s how you can benefit from our Frequent Service Program:
5% off your residential window cleaning if we provide service 2x a year
10% off your residential window cleaning if we provide service 3x a year
15% off your residential window cleaning if we provide service 4x a year
Fully Licensed, Bonded and Insured